| Maybe everything you need to know you can
| |
| | else and you aren't positioning yourself
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| learn from the movies. A friend of mine
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| | as someone who can help. Because at the
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| is a screenwriter in Los Angeles. Over a
| |
| | end of the day -what you really do is
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| glass of wine, we were discussing his
| |
| | HELP PEOPLE. The only way this is
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| business and the nature of the beast in
| |
| | accomplished is by discovering what your
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| Hollywood. He's a boy from Canada who
| |
| | customer needs and researching other
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| gave up his much-loved Honda, his life
| |
| | areas of need - areas your customer may
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| savings, and his broadcasting career to
| |
| | not even have thought of yet!Questions
|
| move to Los Angeles to attend the
| |
| | Are The Answer!Sounds like a paradox
|
| American Film Institute. Not an easy feat
| |
| | doesn't it? In order to help your
|
| in your mid-30s. After 8 years of hard
| |
| | customer you first find out what they
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| work he is now becoming the new discovery
| |
| | need. Or THINK they need.
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| of LA. He said the most difficult thing
| |
| | Carrie Fisher, the actress who played
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| to adjust to was all the talking.Collin
| |
| | Princess Leah in Star Wars said "Instant
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| slouches into his chair. "Everyone lies
| |
| | gratification doesn't come fast enough. "
|
| in this business. It's all big Cheshire
| |
| | Now for a girl with cinnamon buns
|
| cat smiles - but essentially people have
| |
| | attached to the side of her head this is
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| the 'Enough about you - more about me'
| |
| | a pretty profound statement.Your
|
| mentality."
| |
| | customers are demanding instant
|
| After our conversation I thought about
| |
| | gratification. They want their needs met.
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| his last statement.Are You On A Blind
| |
| | In most cases, it just isn't happening.
|
| Date With Your Customer?We tend to love
| |
| | The first thing out of your mouth should
|
| what we do. So we get all excited about
| |
| | be "May I ask you a few
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| it and then proceed to tell everything
| |
| | questions?"Remember W5?Who, What, When,
|
| about ourselves to the potential
| |
| | Where, Why and How are the foundation of
|
| customer. It just reminds me of a really
| |
| | selling. Customers buy when they feel an
|
| bad date! A one-sided conversation
| |
| | emotion NOT when they've had information
|
| becomes tired pretty quickly. Customers
| |
| | dumped on them. How do you do this? By
|
| feel like they are on a bad blind date
| |
| | asking questions! Our customers become
|
| with you if there isn't a connection to
| |
| | engaged when they feel curiosity...NOT
|
| what they need.Minus the cynicism, our
| |
| | boredom.Our customer contact should be
|
| clients are also thinking like the
| |
| | handled with this premise - Create
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| Hollywood set, "ENOUGH ABOUT YOU blabbing
| |
| | Curiosity With Questions.Would the
|
| about all the wonderful things about your
| |
| | Academy Want You?Create your own Academy
|
| company, your product, your requirements.
| |
| | award winning sales success by talking
|
| MORE ABOUT ME - and what I need to
| |
| | less and listening more. As Collin says,
|
| survive and thrive!"The Helium TestAre
| |
| | the best agents ask a multitude of
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| you talking your face off when you are
| |
| | relevant questions. Then they listen to
|
| speaking with your client? When they ask
| |
| | the answers and make it happen. Are you
|
| you on the phone what you have to offer -
| |
| | acting like a star with your clients or
|
| do they hear a massive intake of air and
| |
| | are you being an agent? Your success lies
|
| then you giving your best "I just sucked
| |
| | in the answer.Copyright© 2005Sales Diva,
|
| in helium and can talk really fast"
| |
| | Kim Duke of The Sales Divas helps women
|
| act?If so - you aren't making a
| |
| | biz owners and entrepreneurs attract
|
| connection with your customer. You sound
| |
| | amazing clients and customers,
|
| like everyone else, you act like everyone
| |
| | effortlessly!
|